Blog
On-Demand Webinar: Managing Behaviors and Unnecessary Drugs
On June 8, Linda Elizaitis, President of CMS Compliance Group, Inc., discussed how to manage residents who are exhibiting behavioral issues related to cognitive disorders. Linda provided solutions on assessing and understanding these behaviors, as well as [...]
On-Demand Webinar: How A Customer Service Approach Can Reduce Employee Turnover
On April 18th, Assurance Agency's Marty Butler and Lori Heilstedt discussed essential components of a customer service program. In the webinar, they focused on developing standards of behavior that will create a workplace culture that promotes [...]
On-Demand Webinar: Hot Survey Topics
On March 2nd, Sue LaGrange, Director of Education for Pathway Health Services, Inc. presented the webinar "Hot Survey Topics." In the webinar, Sue addressed key operational strategies to put quality systems in place that are consistent [...]
On-Demand Webinar: The Great Eight: The Future of C.A.R.E
On February 7th, Kris Mastangelo, President and CEO of Harmony Healthcare International (HHI), presented the webinar, "The Great Eight: The Future of C.A.R.E - An Overview of What Every SNF Operator Needs To Know in 2017 [...]
On-Demand Webinar: CMS “Final Rule” Pharmacy Services Update
On February 2nd, Dr. William Hallett, President/CEO of Guardian Consulting Services, Inc. reviewed the important and wide ranging changes to the federal regulations for pharmacy services in long-term care facilities that went into effect on [...]
On-Demand Webinar: Reducing Readmissions – How to Prepare Your Team
On November 29th Pharmscript offered a Webinar entitled, "Reducing Readmissions - How to Prepare Your Team" presented by Sue LaGrange, RN, BSN, NHA, Director of Education with Pathway Health, Inc. Sue reviewed the consequences [...]