Join us on Tuesday, April 18th, from 10-11am EST for a webinar presented by Assurance Agency’s Marty Butler and Lori Heilstedt. Marty and Lori will discuss essential components of a customer service program with a focus on developing standards of behavior that will create a workplace culture that promotes both employee and resident satisfaction.

The webinar has been approved for 1 NAB Credit for Nursing Home Administrators and Nurses.

Register: https://attendee.gotowebinar.com/register/90073472730888450